Context-Aware Answers
Reads the active case, lead, alert, document, or dataset context from the investigator's current screen. No manual context selection required — the AI understands case history, evidence status, and workflow stage.
AEGIS AI is not a generic chatbot. It reads the active investigation context from the screen you are viewing and provides evidence-linked answers, action recommendations, and workflow-aware next steps. Cross-product capability that works across Core, Detect, DataBridge, and Drive.
Capabilities
Reads the active case, lead, alert, document, or dataset context from the investigator's current screen. No manual context selection required — the AI understands case history, evidence status, and workflow stage.
Every AI response references specific evidence from the case record. Summaries cite source documents, recommendations reference similar historical outcomes, and risk assessments link to specific fraud indicators.
Suggested next steps based on investigation patterns, evidence completeness, workflow stage, SLA deadlines, and historical resolution data. Recommendations respect queue rules and approval requirements.
Five levels of AI autonomy: Off, Shadow, Suggest, Confirm, and Autonomous. Organizations control the pace of AI adoption by role, action type, and tenant policy. Human-in-the-loop at every level below Autonomous.
Per-role trust configuration, approval chains, confidence thresholds, escalation triggers, and full audit logging. Every AI invocation is logged with prompt context, model version, output, evidence cited, and reviewer decision.
Reads and summarizes documents stored in Drive that are linked to the active case, lead, or review context. AI-generated document summaries include key findings, risk indicators, and recommended follow-up actions.
Graduated AI Trust
Most healthcare AI tools offer a binary on/off switch. AEGIS AI uses a 5-level graduated trust model that lets organizations adopt AI incrementally, governed by organization policy and user role.
AI capabilities disabled. The platform operates as a traditional investigation tool.
AI analyzes cases and generates recommendations silently. Outputs are logged for quality review but never shown to investigators.
AI recommendations appear as optional suggestions. Investigators can accept, modify, or dismiss. All interactions are logged.
AI proposes specific actions (routing, escalation, document requests) that require explicit investigator approval. Recommended for most production deployments.
AI executes pre-approved action types automatically within defined guardrails. Reserved for high-confidence, low-risk actions like evidence completeness checks.
AEGIS AI works across all products:
Who it's for
Responsible AI use
AEGIS AI is a decision-support tool. AI outputs may include errors, omissions, or inaccuracies, including in summaries, similarity analyses, risk assessments, and recommended actions. Human review is required before any AI-suggested output is used to inform an investigation, payment, recovery, referral, regulatory submission, or other decision. AEGIS AI is not a substitute for investigator judgment, clinical or professional expertise, or legal counsel, and does not provide medical, legal, or professional advice. Customers are responsible for reviewing AI outputs for accuracy, completeness, fairness, and appropriate supporting evidence consistent with the Terms of Service and the applicable Business Associate Agreement.
FAQ
Unlike general-purpose AI chatbots, AEGIS AI is purpose-built for healthcare fraud investigation. It reads your active case, lead, document, or provider context and provides answers grounded in your specific investigation data. It does not rely on general internet knowledge — every response references evidence from the case record.
The graduated trust model is a 5-level system (Off, Shadow, Suggest, Confirm, Autonomous) that lets organizations control how much autonomy the AI has. Trust levels can be configured by role, action type, and tenant policy.
Only at the highest trust level (Autonomous), and only for pre-approved, low-risk action types defined by organization policy. At all other trust levels, AI recommendations require explicit human review and approval.
AEGIS AI operates within the same HIPAA-aligned safeguards as the rest of the AEGIS ISD platform. AI processing respects role-based access controls, data stays within the tenant's isolated schema, and every AI interaction is logged in the audit trail.
Yes. Through Drive integration, the AI produces concise or detailed document summaries with key clinical findings, risk indicators, documentation gaps, and recommended follow-up actions. Summaries are linked to source evidence for verification.